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What is Trend Micro IT Helpdesk? Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs. This service gives you peace of mind through emergency hotline access to our expert support specialists. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access. Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. No hassle, and no waiting.
Premium Security + IT Helpdesk services include:. 24x7 assistance. IoT support home network scan. Microsoft® support. Macintosh OS support. California drunk driving penalties. Android support.
Microsoft® Office Installation and updates. Personal IT Help Desk. Internet and email support. Premium installation of your security software.
Virus and spyware removal. PC Tune-Up. Data back-up. Advanced diagnostics and resolution. Security advisor.
Remote desktop support. Optimisation of your Facebook settings.Unlimited service for all of the above (unless advised) services within your subscription period. Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment.
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Support services are provided on a 'best efforts' basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support. What is Premium 24x7 Support? Premium 24x7 Support is a service that provides unlimited access to technical phone support relating to the usage of Trend Micro consumer products - 24 hours a day, 7 days a week. It also offers quicker diagnosis and problem resolution by remote desktop support. Let the experts do the job for you! Premium 24x7 Support also includes: Virus and Spyware Removal Service ($69.95 value): Trend Micro experts will remotely access your PC to diagnose and remove all known viruses and spyware from your system. Security Health Check Service ($49.95 value): Trend Micro experts will remotely access your PC to review your system and apply the best settings to ensure robust security against all types of potential threats.
Trend Micro WiFi Protection features: WiFi Protection for PC, Mac, Android™ and iOS Devices Turns any public hotspot into a secure WiFi network via Virtual Private Network (VPN) with bank-grade data encryption to keep your information safe from hackers. Shop, bank, and use social media securely online. Features of WiFi Protection include:. Unlimited protection anywhere you go; such as hotels, cafes, or overseas travel destinations.
Encrypts communication when using WiFi. Web Threat Protection can protect you from malicious websites, online fraud or scam.
Trend Micro WiFi Protection does not track your location or your online activity. When connecting to WiFi with low security, such as having no encryption, our VPN is automatically enabled. Scam Alert to Customers and the General PublicTrend Micro would like to alert customers and the general public that there are sophisticated tech scams targeting our users. These scammers impersonate us online and scam our customers.Trend Micro is not affiliated in any way with these tech scam companies. Trend Micro support is free to all our customers. We will never cold call you or demand money from you. Maximum Security features:Trend Micro Maximum Security provides comprehensive, multi-device protection using advanced artificial intelligence technology.
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It protects against viruses, malware, identity theft, and evolving threats. Consistently given a top rating by industry experts, Trend Micro Security delivers 100% protection against web threats. 1With 30 years of Internet security leadership, Trend Micro is recognised by industry experts as 100% protection against web threats. keeping millions of users safe online.Trend Micro security products come with a whole lot of fantastic features, ensuring our customers get the best value for their money.